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Designed To Inspire Made To Last

Caring for Your Ella Palm Jewellery

Our jewellery is meticulously crafted using premium, tarnish-resistant and waterproof materials, including 18k gold-plated stainless steel and 14K gold-filled components. While our pieces are designed for longevity, proper care will help preserve their beauty.

General Care Instructions:

  • Regularly clean with a soft, lint-free cloth to maintain shine
  • Store in the provided pouch or an airtight box in a cool, dry place
  • Keep pieces separate to prevent scratching and tangling

Special Care Notes:

  • Avoid contact with perfumes, lotions, and acidic substances that may affect the plating
  • While our gold-plated and gold-filled designs are waterproof and tarnish-resistant, please remove pearl and natural stone pieces before water exposure to avoid discolouration and damage to these natural materials
  • Keep away from extreme temperatures

Please Note: Some natural fading may occur over time with regular wear. This is not a product defect and can be minimized by following the care guidelines above.

If you have any questions regarding the care of you jewellery please do not hesitate to contact us using the form below.

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